Terms, Conditions and Disclaimer

All clients are required to agree to the following Terms & Conditions:

1. We offer a 15 Day Money Back Guarantee! If you are unhappy with our services, simply tell us to cancel your account within 15 days of registering, and we will gladly refund you the full amount, minus any possible setup fees.
2. We provide a 99.99% monthly server up-time guarantee! If your website is down for more than 0.01% of a month (approximately 7 hours), we will refund you that month's charge.
3. Smooth Stone Services will not be held liable for any loss of any information in the event of an emergency including, but not limited to, server crash and natural or man-made disasters.
4. While we will occasionally perform backups of your home directory, we are not responsible for your information. For maximum protection from data loss in the event of an emergency, you should make your own backups.
5. We do not allow any adult (pornography of any kind) or gambling related material to be hosted on our servers. In the event we find this condition has been breached, we will immediately close your account and will not issue a refund.
6. Websites that contain illegal or copyrighted material of any kind (that is not your own) will not be tolerated. In the event we find this condition has been breached, we will immediately close your account and will not issue a refund.
7. At this time, payment cycles are on an annual basis only.
8. Payment for service must be received within seven (7) days of initial account setup. Otherwise, we may suspend your account. Checks must also be received within 7 days.
9. After initial payment is received, you will be invoiced on an annual basis. Subsequent payments must be made within 7 days of the invoice date, or your account may be suspended.
10. These terms may be updated from time to time.